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I think I was double billed Article rated 2.5/5.0
Pressing the "submit" button twice during the joining process may have caused double-billing, but this is not very common. One way to know whether you've been billed twice is if you received...
I was billed after I canceled my subscription Article rated 2.6/5.0
First, confirm that the charge was for TeenFlood. Call CCBill at 1-888-596-9279. CCBill handles billing for thousands of websites. That charge may not be from us! When you cancel, CCBill automatically...
My credit card or online check was declined Article rated 3.4/5.0
There are a few reasons why your card or check may have been declined by the billing comany. Your bank may have issued a decline on the transaction for a number of reasons, such as late-posting of pay...
I want to change the credit card info you have on file Article rated 2.6/5.0
We cannot alter the credit card or checking account linked to your membership, but you can. In order to make the Internet a safe place to conduct financial transactions, CCBill has certain policies in...
How do I get ahold my billing company? Article rated 2.8/5.0
We use 3 billing companies, our primary one is CCBill, followed with Verotel and then Zombaio. If your not sure who processed your account simply look at the email that should have been sent to you...
 

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